The team behind Alcove.
Directors, advisers and client services working alongside you for bigger picture broking. Real people, real conversations, real outcomes.

Nick Mundy
DirectorNick brings more than 20 years across financial services, from a large institutional fund manager to co-founding one of Australia's leading independent advisory firms. He now helps other advisers deliver holistic advice through an integrated, outsourced debt solution, drawing on his own experience running an advisory practice. A Certified Financial Planner (CFP®) with a Graduate Diploma in Applied Finance, Nick understands the day-to-day challenges advisers face, and builds the support around them.

Craig Bigelow
DirectorCraig has spent two decades in advisory roles across financial services, from comprehensive financial planning to life insurance specialisation. That background sharpened his client discovery and his strategic approach to advice at volume. At Alcove his remit is to lead the discovery conversations with clients, deepen the relationships with professional-service partners, and pioneer technology that enables genuine personal relationships at scale.

Andrew Dihm
Senior Lending StrategistAndrew is a lending strategist with deep technical credit expertise across residential and commercial lending, and a reputation for clear advice and fast execution. He is especially good with clients who feel out of their depth: patient, reassuring, and able to turn a complicated credit position into a plan that makes sense.

Deb Fredericks
Senior Lending StrategistDeb has worked in finance for more than 30 years across mortgage broking and commercial lending, and holds a Bachelor of Business in Finance and Accounting. She enjoys building long-term relationships, helping clients grow their wealth with cost-effective debt and educating them along the way, from first home buyers to business owners. Knowing how stressful buying a property can be, she offers a calm, supportive presence and is known for thorough feedback, so clients always understand their options and what each one means for their position now and into the future.

Anu Dixit
Senior Lending StrategistAnu holds a Diploma of Mortgage Broking and has nine years in banking and financial services, the last six in broking. An engineering and physics background makes him methodical: he asks the right questions, maps the moving parts, and turns a complex scenario into a clear plan. He has worked across home loans, commercial and SMSF lending and helped set up a private credit fund, so he understands how lenders assess risk and make decisions. You will get straight answers, practical solutions, and someone who cares about the result.

Gerard Coronado
Team Leader, Loan ProcessingGerard leads the loan processing team and the back-office engine that moves every file from application through to settlement. His focus is simple: nothing slips, and every deal lands on time.

Caryl Catelajano
Senior Loan ProcessorCaryl keeps the back office running, shepherding each application through the detail of lodgement, approval and settlement. She makes sure files move smoothly and clients are never left chasing.

Fernando Jove
Loan ProcessorFernando coordinates the documents and the moving parts behind every application, keeping clients and lenders in step. Methodical and thorough, he makes sure the paperwork is never what holds a deal up.

Jelen Nieto
Client Experience SpecialistJelen looks after clients across the whole journey, setting files up properly at the start and staying close after settlement so the relationship does not go quiet. Her job is to make sure no detail, and no client, is ever forgotten.
